Contact Autonation Customer Service
Autonation Phone Numbers and Emails
Toll-Free Number:
-
1 (877) 253-4239
General Info:
-
1 (954) 769-6000
Legal:
-
1 (866) 619-2272CCPA Inquiries
Autonation Emails:
Customer Service
Legal
DMCA Inquiries
Autonation Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Autonation Customer Service Rating
3.8 out of 5
Contact Method Distribution
74% phone, 26% email
Most Popular Autonation Phone Number
1 (877) 253-4239
Most Popular Autonation Email Address
customer.relations@autonation.com
Average Hold Time
00:02:42
Average Calls duration
3 minutes
Call Volume by Day
View full overview ›
Autonation Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Autonation Customer Service Rating | 3.8 out of 5 |
| Contact Method Distribution | 74% phone, 26% email |
| Most Popular Autonation Phone Number | 1 (877) 253-4239 |
| Most Popular Autonation Email Address | customer.relations@autonation.com |
| Average Hold Time | 00:02:42 |
| Average Calls duration | 3 minutes |
| Overall Customer Sentiment | Mostly neutral |
| Autonation Live Agent Availability | 9% of callers successfully reach a real person |
| Common Reasons for Contact | Product/ service, staff and request for information |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Autonation | First and last name, phone number or email |
Call Volume by Day
How to Contact Autonation?
Most Popular Number:
(877) 253-4239
| Total calls: 2 547 | Issues resolved: 51 | Last call: Mar 5, 2026 |
Contact Information
Autonation Website:
Autonation Help Center:
Corporate Office Address:
AutoNation, Inc.
200 SW 1st Ave, Suite 1400
Fort Lauderdale,
Florida
33301
United States
Other Info (opening hours):
Additional phone:
For text message: 26227
Fax:
+1 (954) 769-6527
Summary of Autonation Customer Service Calls
2.7K
TOTAL
CALLS
CALLS
03:24
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Autonation?
Product/ Service Question:
- “I'm having a problem with the dealership on warranty service”
- “Complain about a AutoNation Dealer ship”
- “Complaint”
Staff Question:
- “Customer service”
- “Oil service plan for my 2017 bmw x3”
- “Poor customer service”
Request for Information Question:
- “Need help”
- “Customer Concern”
- “Trying to get in contact with general manager”
Payments and Charges Question:
- “To pay my bill”
- “Payment history”
- “Check payment failed”
Employment Question:
- “10 day pay off”
- “I need my W-2 for 2024”
- “Job application”
Return/ Replace Question:
- “Online order return to sender, wrong address”
- “Oil change”
- “Change name of owner”
Refund Question:
- “I need a refund for a check cashed”
- “Refund”
- “Bought used car and would not refund my money”
Activation/ Cancellation Question:
- “Cancelling order”
- “Cancelation”
- Cancellation of extended warranty
Shipping and Delivery Question:
- “Tags not delivered after 3.5 months”
- “Did not receive funds after returned item”
- Screwed up location for service
Account Question:
- “Finding account number”
- “Account number”
- “Account still shows on my credit and it’s already paid off”
Cards Question:
- “Card info”
- “Gift Card Redemption”
- “Can you use your credit card anywhere”
Website/ Application Question:
- “Application question”
- “Career application”
- “Did a application online”
Other Question:
- “Urgent”
- “Break down”
- “Auto nation sales person”
Compare Autonation Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Autonation