Contact Autonation Customer Service
Autonation Phone Numbers and Emails
Toll-Free Number:
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(877) 253-4239
Legal:
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(866) 619-2272CCPA Inquiries
Autonation Emails:
How to Contact Autonation?
Most Popular Number:
| Total calls: 2 343 | Issues resolved: 46 | Last call: Apr 19, 2025 |
Autonation Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Autonation Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Autonation is 8772534239. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Autonation may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Autonation Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Autonation is 8772534239. 94% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 70% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Autonation may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Autonation mainly because of product/ service, staff and request for information.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel neutral after talking to customer service representatives.
The best email to contact Autonation is customer.relations@autonation.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Autonation Website:
Autonation Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional phone:
For text message: 26227
Fax:
Autonation Customer Service Reviews
Absolutely nothing has happened they sold me a vehicle under fraudulent and deceptive dealings they've admitted it but yet I lost my vehicle because the warranty was expired the warranty was expired because they put down on the contract and on the deal with the credit union that my truck had 80,000 miles when it had 98,000 miles so it broke down the warranty was expired they tried to put another warranty on it but it was too late the vehicle was already repoed I tried for 3 months to get them to do something but they didn't
Im not going to waste my time writing this all out. A phone call would be preferable.
This is something that has taken place over the past six weeks. Im on the *** of going to social media to express my opinions.
I would not recommend this store to anyone. They dont care.
My cars paint job is a mess and it's because of autonation Chevy in gilbert. I need help from from corporations to resolve this and no one has returned my call
What a crap company still no call back no nothing reached out to main HQ still no call back don't stick to there own motto
How Good is Autonation's Customer Service?
Summary of Autonation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Autonation?
Product/ Service Question:
- “I want to look over the loan that was taken out from the companies side and why my personal loan from the bank couldn’t work for them.”
- “Very disappointed with autonation GFY Houston”
- “Purchased a vehicle that’s has been in the shop since I had it with more problems than resolution”
Staff Question:
- “Service Records”
- “Service done incorrectly”
- “Poor service at AutoNation”
Request for Information Question:
- “About an online purchase”
- “Question about warranty”
- “Question about another car”
Payments and Charges Question:
- “Double charge of part purchase”
- “Payment”
- “1st Payment”
Employment Question:
- “My employment”
- “Employment”
- “Human Resources for my last 4 year w-2”
Return/ Replace Question:
- “No one will return my call in financial”
- “Return”
- “Sent return requests for the last 2 weeks and no response”
Refund Question:
- “Gap refund”
- “Gap Insure Refund”
- “Refusal of refund on trade for another vehicle”
Activation/ Cancellation Question:
- “Follow up on cancellation request form”
- “Contract cancellation”
- “Cancellation of gap insurance”
Shipping and Delivery Question:
- “Package deliverey date”
- “I don’t get the answer from my dealer”
- “Wrong part sent”
Account Question:
- “Account still shows on my credit and it’s already paid off”
- “Leased disabled vehicle”
- “Login issues”
Cards Question:
- “Card info”
- “Gift Card Redemption”
- “Can you use your credit card anywhere”
Website/ Application Question:
- “Application question”
- “Career application”
- “Did a application online”
Other Question:
- “Bad review I gave autonation /Was asked to call back,My name is Jose Melendez/Joe”
- “Trying to get someone to get in touch with me so I can order these parts it's over $1000.00 dollars”
- “I’m MB CUSTOMER HAVE A PROBLEM W MB FT LAUDERDALE”
Compare Autonation Customer Service To
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